Buying Handmade Rugs Online? Here’s How to Avoid Common Mistakes

Shopping for a handmade rug online is very convenient these days, but it comes with its own set of challenges. To help you make the right choice and avoid common mistakes, here are some practical tips to keep in mind before you buy.

1. Measure Your Space Accurately

One of the most common mistakes is ordering a rug that’s too big or too small. Always measure your room and the area where you plan to place the rug. Leave at least 6–12 inches of space between the rug and the walls for a balanced look. If you’re unsure, use a tape measure of a lasered dimension reader to outline the rug’s dimensions on the floor before ordering.

2. Understand Handmade Rug Materials

Rugs come in a variety of materials, each with its own benefits and care requirements. Wool is durable and soft, cotton is lightweight and easy to clean, and synthetic fibers like polypropylene are stain-resistant and budget-friendly. Consider your lifestyle and the room’s traffic when choosing the material. You can read more about different rug materials here.​

3. Check Shipping Policies for Handmade Rugs

Handmade rugs are like art. Which is why they are so desirable. Our artisans and weavers at RnC are some of the best in the industry but they are based in India! So shipping costs and delivery times can vary widely depending on where you are based. Always make sure you understand the shipping fees, estimated delivery window, and whether the rug will come rolled or folded. Some sellers offer free shipping or discounts for bulk orders, so look for these deals. It’s always best to contact the seller directly to understand if shipping costs can be reduced.​

4. Review Return and Exchange Terms

Not every handmade rug will look perfect in your home. Check the seller’s return policy before buying. Because hand made rugs are made to order, most sellers would not entertain returns of good products from international customers. Look for clear guidelines on return windows and who pays for return shipping. Understanding these policies beforehand ensures you make an informed decision.

5. Read Customer Reviews

Customer reviews can provide valuable insights into the quality, colour accuracy, and durability of a rug. Pay attention to feedback about the rug’s size, texture, and how it holds up over time. If possible, look for reviews with photos to see the rug in real-life settings. Favour sellers who are willing to work with you to help you understand the different phases your rug manufacturing will take. At RnC, we send pictures and videos of your rug manufacturing process​ at various stages. This keeps you informed at all times as to where in the creation process we are. Feedback is always welcome too!

6. Ask About Care Instructions for your Handmade Rug

Different handmade rugs require different care. Some can be machine-washed, while others need professional cleaning. Make sure you know how to care for your rug to keep it looking its best for years to come. Large area rugs should be turned around from time to time to ensure they get traffic and wear uniformly to preserve a consistent look. ​

7. Compare Prices and Value

A handmade rug is an investment for years to come. While it’s tempting to go for the cheapest option, remember that quality often comes at a price. Compare prices across different sellers, but also consider the rug’s material, craftsmanship, and warranty. A slightly higher price might mean better durability and value in the long run.

By following these tips, you can confidently buy rugs online and avoid common pitfalls. At RugsNCarpets.in, we’re committed to helping you find the perfect rug for your home, with clear policies and expert advice every step of the way.

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